Business Model Metrics and KPIs eBook Guide and 50 similar items
Business Model Metrics and KPIs eBook Guide
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SUPER GUIDE: Business Model Metrics and KPIs
The Super Guide about Business Model Metrics and KPIs is a complete guide on explain the different types of metrics typically available based on the business model you are using to help you with decision-making in your business.
Table of content
Introduction
What Are Business Metrics?
What Are Kpis?
Business Metrics Vs. Kpis
The Key Differences Between Kpis And Metrics
Example: Kpi Vs. Metrics
Every Kpi Is A Metric, But Not Every Metric Is A Kpi
The Relationship Between Kpis And Metrics
Benefits Of Tracking Business Metrics
Why Is Kpi Important?
The Goals Of Business Model Metrics
What Business Metrics Should You Use?
Key Business Metrics In Different Business Models
Saas Business Model Metrics
Monthly Unique Visitors
Why Is It Important To Measure Unique Visitors?
How To Measure Unique Visitors?
Signups
Why Is Tracking Signups Important?
Product-Qualified Leads (Pqls)
How To Identify The Pql For Your Business?
Qualified Lead Velocity Rate (Lvr)
How To Calculate Qualified Lead Velocity Rate?
What’s A Good Lvr?
Organic Vs. Paid Traffic Roi
Viral Coefficient
Why Is The Viral Coefficient Important?
How To Calculate Viral Coefficient?
Customer Conversion Rate
Why Is Customer Conversion Rate Important?
How To Calculate Customer Conversion Rate?
Average Revenue Per Account (Arpa)
Why Is Arpa Important?
How To Calculate Arpa?
How To Increase Arpa
Customer Acquisition Cost (Cac)
How To Calculate Customer Acquisition Costs
Why Is Customer Acquisition Cost (Cac) Important
Who Is Customer Acquisition Cost Metric Important To?
How You Can Improve Your Customer Acquisition Cost
Monthly Recurring Revenue (Mrr)
Why Is Mrr Important?
How To Calculate Mrr?
How To Improve Your Mrr?
Number Of Support Tickets Created
How To Calculate The Number Of New Support Tickets?
Average First Response Time
Why Is Average First Response Time Important?
How To Calculate Average First Response Time?
How Do You Reduce The First Response Time?
Average Resolution Time (Art)
Why Is Art Important?
How To Calculate Art?
What Is A Good Art?
How To Improve Your Art?
Net Promoter Score (Nps)
How To Calculate The Net Promoter Score
How To Improve Your Net Promoter Score
Number Of Active Users
Why Should You Measure Your Active Users?
How To Measure Active Users
Daily Active Users [Dau]
Weekly Active Users [Wau]
Monthly Active Users [Mau]
Customer Retention Rate (Crr)
Retention Rate Vs. Churn Rate
Why Is Customer Retention Rate Important?
How To Calculate Customer Retention Rate?
What Is A Good Crr?
How To Improve Your Customer Retention Rate?
Churn Rate
How To Calculate The Churn Rate
Customer Lifetime Value (Cltv)
Why Is Customer Lifetime Value Important?
How To Calculate Customer Lifetime Value?
How To Increase Your Customer Lifetime Value?
Customer Health Score
Why The Customer Health Score Is Important
How To Measure Customer Health Scores
How Can You Improve Your Customer Health Score?
Lead-To-Customer Rate
Why Is Lead To Customer Rate Important?
How To Calculate Lead-To-Customer Conversion Rate?
Leads By Lifecycle Stage
Why Is The Lead Lifecycle Important?
Customer Engagement Score (Ces)
Why Is The Customer Engagement Score Important?
How To Calculate The Customer Engagement Score?
What Is A Good Customer Engagement Score?
How To Increase Your Customer Engagement Score
Customer Churn
Why Is Customer Churn Rate Important?
How To Calculate Customer Churn?
How To Reduce Customer Churn?
Revenue Churn Rate
Why Is Revenue Churn Important?
How To Calculate Revenue Churn?
What Is A Good Revenue Churn Rate?
Annual Contract Value (Acv)
Why Is Annual Contract Value Important?
How To Calculate Acv?
Average Sales Cycle Length
How To Calculate The Sales Cycle Length
Why Is Sales Cycle Length Important?
Net Mrr Churn Rate
Why Is The Net Churn Rate Important?
How To Calculate Net Mrr Churn Rate?
What Is A Good Net Mrr Churn Rate Benchmark?
How To Reduce Mrr Churn?
Mrr Retention Rate
How To Calculate Mrr Retention Rate
How To Improve Retention
Average Selling Price (Asp)
Why Is Asp Important?
How To Calculate Asp?
What Is A Good Asp?
Annual Run Rate (Arr)
Why Is Annual Run Rate Important?
How To Calculate Annual Run Rate?
Lifetime Value: Customer Acquisition Cost (Ltv: Cac) Ratio
Why Is Ltv: Cac Important?
What Is The Formula For Ltv: Cac Ratio?
How To Improve Your Ltv/Cac Ratio?
Cac Payback Period
How Is The Payback Period Useful To Other Saas Metrics?
How To Calculate The Payback Period?
How Do You Reduce The Payback Period?
Saas Quick Ratio (Qr)
Why Is Saas Quick Ratio Important?
How To Calculate Saas Quick Ratio?
What Is A Good Saas Quick Ratio?
Trial Conversion Rate
Franchise Model Metrics Kpis
Same-Store Sales
Why Is Comparable Store Sales Important?
How To Calculate Comparable Store Sales?
Net Promoter Score (Nps)
Average Sales Ticket
How To Increase Your Average Ticket Sale
Sales Per Square Foot
Why Are Sales Per Square Foot Important?
How To Calculate Sales Per Square Foot?
How To Increase Sales Per Square Foot?
Franchise Growth Rate
Retail Conversion Rate
How To Calculate The Retail Conversion Rate
What Is The Average Conversion Rate For Retailers?
Why Is Retail Conversion Rate Important?
How To Improve Your Retail Store Conversion Rate?
Gross Sales
Why Is Gross Sales Important?
How To Calculate Gross Sales?
Rankings
Net Profit (Np)
How To Calculate Net Profit?
Subscription Business Model Metrics Kpis
Freemium Conversion Rate
Why Is The Freemium Conversion Rate Important?
How To Calculate The Freemium Conversion Rate?
What Is The Ideal Freemium Conversion Rate?
How To Optimize Your Freemium Conversion Rate
Trial Conversion Rate
Why Is A Free Trial Conversion Rate Important?
How To Calculate Trial Conversion Rate?
What Is A Good Trial Conversion Rate Benchmark?
How To Improve Your Free Trial-To-Paid Conversion Rate?
Retention Rate
Why Is Retention Rate Important?
How To Calculate Retention Rate?
How To Improve Retention Rate?
Ltv: Cac Ratio
Payback Period
Why Should You Measure The Payback Period?
How To Calculate Payback Period?
Net Promoter Score
Average Order Value (Aov)
Lead Velocity Rate (Lvr)
Annual Recurring Revenue (Arr)
Customer Lifetime Value (Ltv)
Average Revenue Per Customer (Arpc)
Why Should You Measure Arpc?
How To Calculate Arpc?
Quick Ratio
Why Should You Measure The Quick Ratio?
How To Calculate Quick Ratio?
Gross Margin Percentage
How To Calculate Gross Margin Percentage?
Customer Acquisition Cost (Cac)
Monthly Recurring Revenue (Mrr)
Monthly Recurring Revenue (Mrr) Growth
Mrr Churn
Cohort Analysis
Subscriber Return On Investment (Roi)
Subscriber Churn
Why Should You Measure Subscriber Churn?
How To Calculate Subscriber Churn?
Open-Source Business Model Metrics Kpis
Activity
Size
Performance
Demographics
Diversity
Referral Traffic
How To Calculate Referral Traffic?
Total Unique Visitors
Why Is It Important To Measure Unique Visitors?
How To Measure Unique Visitors?
Total Page Views
How To Calculate The Number Of Visitor Page Views?
Freemium Business Model Metrics Kpis
Customer Acquisition Cost (Cac)
Customer Churn
Conversion Rate
Active Users
Daily Active Users
Monthly Active Users
Peer-To-Peer Business Model Metrics Kpis
Cost Per Invoice
Invoice Processing Times
Average Payment Period (Avp)
How To Calculate The Average Payment Period?
First-Time Match Rate
On-Time Payment Rate
Contactless Invoice Processing Rate
Automatically Processed Invoices Rate
Supplier Rate Per 1,000 Invoices
Duplicate Payments Rate
Realized Cash Discount Rate
Affiliate Marketing Business Model Metrics
Clicks
Number Of New Affiliate Partners
Customer Lifetime Value (Ltv)
Return On Ad Spend (Roas)
Why Is Roas Important?
How Do You Calculate The Return On Ad Spend?
What Is A Good Roas?
How To Increase Roas?
Cost Per Click And Cost Per Sale
Click Traffic Rate
Incremental Revenue
Why Is It Important?
How To Measure Incremental Revenue?
Cost Per Sale Or Cost Per Lead
Why Is Cost Per Lead Important?
How To Calculate Cost Per Lead?
How To Reduce Your Cost Per Lead?
Affiliate Contribution Margin
How To Calculate The Affiliate Contribution Margin?
Active Affiliates Rate
How To Calculate Active Affiliates Rate?
Reversed Sales Rate
Return On Investment (Roi)
How To Calculate Roi?
Affiliate Engagement
How To Measure Affiliate Engagement?
How To Improve Affiliate Engagement?
Conversion Rate
Average Order Value (Aov)
Why Is Average Order Value Important?
How To Calculate The Average Order Value?
How To Improve Average Order Value
Traffic Quality
Growth
Trigger Links
Organic Traffic
Sales Per Affiliate
Top 10 Affiliate Partners
Effective Earnings Per Click (Eepc)
Earnings Per Click (Epc)
Why Tracking Earnings Per Click Is Important?
How To Calculate Earnings Per Click?
How To Increase Epc?
Agency-Based Business Model Metrics Kpis
Qualified Leads: Mqls And Sqls
How To Calculate The Mql To Sql Conversion Rate?
Customer Acquisition Cost (Cac)
Customer Lifetime Value (Clv)
Proposals Sent
Win Rate
Agency Profit Margin
How To Calculate The Agency Profit Margins
How To Increase Agency Profit Margins?
Cash Flow From Operations
Why Is Cash Flow From Operations Important?
How To Calculate Cash Flow From Operations?
Agency Utilization Rate
Why Is Agency Utilization Rate Important?
How Do You Calculate Agency Utilization Rate?
What Is The Ideal Agency Utilization Rate?
How To Increase Utilization Rate?
Client Retention Rate
Average Churn Rate
Content-Based Business Model Metrics
Unsubscribe Rates
Why Is The Email Unsubscribe Rate Important?
How To Calculate The Email Unsubscribe Rate?
What Is A Good Unsubscribe Rate?
How To Reduce Your Email Unsubscribe Rate?
Repeat Purchase Rate
How To Calculate The Repeat Purchase Rate
Why Repeat Purchase Rate Is Important
How To Increase The Repeat Purchase Rate
Returning Visitors
How To Calculate Returning Visitor Metric
How To Increase Your Rate Of Returning Visitors?
Average Order Value (Aov)
Organic Traffic
Reach
Return On Ad Spend (Roas)
Return On Investment (Roi)
Why Calculating Content Marketing Roi Is Important?
How To Calculate The Content Marketing Roi?
Cost Of Acquisition (Cac) On Content Marketing
Why Is Cac Important In Content Marketing?
How To Calculate Cac?
What Is A Good Cac?
Bounce Rate
Why Is Measuring Bounce Rate Important?
How To Calculate Bounce Rate?
What Is A Good Bounce Rate?
How To Reduce High Bounce Rates?
Content Engagement Rate
Why Is Engagement Rate Important?
How To Calculate Engagement Rate?
What Is A Good Engagement Rate?
Conversion Rates
Click-Through Rates
Why Is The Email Click-Through Rate Important?
How To Calculate The Email Click-Through Rate?
Difference Between Ctr And Ctor
What Is A Good Click-Through Rate?
How To Improve Your Email Click-Through Rate?
Pages View Per Session
How To Calculate Page Views Per Session?
What Is A Good Number Of Pages Per Session?
How To Improve Your Page View Per Session?
Average Time On Page
How To Calculate Average Time On Page
What Is A Good Average Time On Page?
How To Improve Your Average Time On Page?
Average Time To New Content
Keyword Click-Through Rate
Average Lead Score
Why Is Average Lead Score Important?
How To Calculate Average Lead Score?
Online Conversions Metric
How To Calculate Online Conversions Metric
Sessions By Device Type
Website Traffic Lead Ratio
Why Is Website Traffic Lead Ratio Important?
How To Calculate Website Traffic Lead Ratio?
Keyword Opportunity
Ecommerce Business Model Metrics Kpis
Sales Per Labor Hour
Sales Per Hour Vs. Items Per Hour In Retail
How To Calculate The Sales Revenue Per Hour
Why Is Sales Per Man Hour Important?
Customer Acquisition Cost (Cac)
Cost Per Acquisition (Cpa)
Why Does Cost Per Acquisition Matter?
How To Calculate Cost Per Acquisition?
What Is A ‘good’ Cost Per Acquisition?
Churn Rate
Revenue Per Visitor (Rpv)
Why Is Rpv Important?
How To Calculate Rpv?
How To Increase Rpv?
Customer Lifetime Value (Clv)
Net Profit
Difference Between Net Profit, Net Income, And Net Earnings
Why Is Net Profit Important?
How To Calculate Net Profit?
How To Increase Your Net Profit?
Net Profit Margin
Net Profit Margin Vs. Gross Profit Margin
Why Is Net Profit Margin Important?
How To Calculate Net Profit Margin?
How To Improve Your Net Profit Margin?
Average Order Value (Aov)
Conversion Rate
Customer Retention Rate
Shopping Cart Abandonment Rate
Why Should You Calculate The Shopping Cart Abandonment Rate?
How To Calculate The Shopping Cart Abandonment Rate?
How To Reduce The Shopping Cart Abandonment Rate?
Add To Cart Conversion Rate
How To Calculate Add To Cart Conversion Rate?
How To Improve Your Add-To-Cart Conversion Rate?
Gross Merchandise Volume (Gmv)
Why Is Gmv Important?
How To Calculate Gmv?
Influencer Roi
Return On Ad Spend (Roas)
Return On Marketing Investment
How To Calculate Return On Marketing Investment (Romi)
Best Practices For Measuring Marketing Roi
What Is A Good Marketing Roi?
What Are The Challenges Of Measuring Marketing Roi?
Why Is Return On Marketing Investment Important?
Average Revenue Per Account (Arpa)
Bounce Rate
Shopping Cart Abandonment Rate
Net Promoter Score (Nps)
Customer Health Score (Chs)
First Response Time
Revenue Per Email (Rpe)
Why Is Rpe Important?
How To Calculate Rpe?
How To Increase Your Rpe?
Revenue Per Subscriber (Rps)
Why Is Rps Important?
How To Calculate Rps?
How To Improve Your Rps?
Pay-Per-Click (Ppc)
Average Resolution Time
Basket Size
Why Basket Size Is Important?
How To Calculate Basket Size?
How To Increase Basket Size?
Lead Conversion Rate
Why Is Lead Conversion Rate Important?
How To Calculate Lead Conversion Rate?
What’s A Good Lead Conversion Rate?
How To Increase Your Lead Conversion Rate?
Web Traffic Concentration
Why Is Web Traffic Concentration Important?
How To Calculate Web Traffic Concentration?
Dormancy Rate
Why Is Dormancy Rate Important?
How To Calculate Dormancy Rate?
Customer Share By Category
Why Is Customer Share By Category Important?
How To Calculate Customer Share By Category?
Cost Per Action (Cpa)
Why Is Cost Per Action Important?
How To Calculate Cost Per Action?
How To Optimize Your Cost Per Action?
Marketing Originated Customers
How To Calculate Marketing Originated Customers?
Funnel Conversion Rate
Why Is Funnel Conversion Rate Important?
How To Calculate Funnel Conversion Rate?
What’s A Good Funnel Conversion Rate?
How To Increase Your Funnel Conversion Rate?
Response Rate
Why Is Response Rate Important?
How To Calculate Response Rate?
How Can You Improve Your Response Rate?
Click-Through Rate (Ctr)
Why Is Click-Through Rate Important?
How To Calculate Click-Through Rate?
What Is A Good Click-Through Rate?
How To Optimize Your Click-Through Rate?
Retail Sales Business Model Metrics Kpis
Sales Per Square Foot
Sales Per Employee
How To Calculate Sales Per Employee?
Conversion Rate
Gross Profit (Gp)
Gross Profit Vs. Gross Profit Margin
How Is Gross Profit Different From Net Profit?
Why Is Gross Profit Important?
How To Calculate Gross Profit?
Gross Profit Margin
Gross Profit Margin Versus Markup
Why Is Gross Profit Margin Important?
How To Calculate Gross Profit Margin?
What Is A “Good” Gross Profit Margin?
How To Increase Your Gross Profit Margin?
Net Profit
Average Order Value
Basket Size
Year-Over-Year Growth
Why Is Year-Over-Year Growth Important?
How To Calculate Year-Over-Year Growth?
Inventory Turnover
Inventory Turnover Vs. Days Sales Of Inventory
Why Is Inventory Turnover Important?
How To Calculate Inventory Turnover?
What Is A Good Inventory Turnover?
How To Improve Your Inventory Turnover?
Sell-Through Rate
How To Calculate The Sell-Through Rate
Why Is The Sell-Through Rate Important?
How To Increase Your Sell-Through Rate
Inventory Shrinkage
How To Calculate Inventory Shrinkage?
How To Control Inventory Shrinkage?
Gross Margin Return On Investment (Gmroi)
What Is A Good Gmroi In Retail?
How To Calculate The Gross Margin Return On Investment (Gmroi)
Why Is Gmroi Important?
How To Increase Gross Margin Return On Investment?
Foot Traffic
What Is Foot Traffic In Retail?
Why Is Tracking Foot Traffic Important?
How Do You Measure Foot Traffic?
How To Increase Foot Traffic?
Retention
Foot Traffic And Digital Traffic
Same-Store Sales
Distribution-Based Business Model Metrics Kpis
Put Away Cycle Time
Order Lead Time
Perfect Order Rate
Back Order Rate
How To Calculate Back Order Rate?
Lost Sales
How To Calculate Lost Sales?
Picking And Packing Cost
Picking Accuracy
How To Calculate Picking Accuracy?
Receiving Cycle Time
How To Calculate Receiving Cycle Time?
Returns Due To Improper Shipment
Labor And Equipment Utilization
How To Calculate Labor And Equipment Utilization?
Order Cycle Time
Why Is Order Cycle Time Important?
How To Calculate Order Cycle Time?
How To Improve Order Cycle Time?
Online Educational Business Model Metrics Kpis
Student Progress
Learner Competency
Instructor Effectiveness
Customer Satisfaction
Drop-Shipping Business Model Metrics Kpis
Inventory Feed Score
On-Time Delivery
Why On-Time Delivery Metrics Matter?
How To Calculate Your On-Time Delivery Metrics?
How To Improve Your On-Time Delivery Metrics?
Order Fill Rate
How To Calculate The Order Fill Rate?
Cash Machine Business Model Metrics Kpis
Unit Quantity And Location
Performance Of Each Unit
Uptime And Downtime By Unit
Product Or Cash Dispensed
Cost Of Cash And Product
Profitability
Contract Status
Conclusion
Read an excerpt from this Business Model Metrics and KPIs Super Guide:
“To conduct an accurate analysis of the success of your business, you will need to put into place a set of indicators that can be quantified. And that’s what business metrics are: They are quantifiable indicators used to measure business performance. These metrics can help you decide if your business is on the right track to profitability or if it’s failing.”
This is must-have knowledge for entrepreneurs and business model analysts, and consultants if you want to dominate business models, this super guide was made especially for you.
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