Plantronics Apu-72 Phone Cable Product Details The Plantronics apu-72 electronic Hook switch cable eliminates the need for an HL10 handset lifter when remotely controlling the answer/end function on your desk phone. It is compatible with Cisco and Avaya/Nortel phones as well as select others. It is also compatible with the Plantronics On-Line indicator accessory. Experience an enhanced voice quality Answers and ends remote phone calls Compatible with Cisco and avaya-nortel Compatible with On-Line indicator Device supported: Phone Compatibility: Cisco Unified IP phones: 8861, 9951, 9971 Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.