Women's Handbags Giani Bernini Saffino Flower Satchel Brown Height 8.5 inches Width 11.5 inches (measured across the bottom) Depth 4.5 inches Handle drop 5 inches 24 inches shoulder strap drop Shiny nickel-tone exterior hardware Outside slip pocket 1 interior zip pocket, 1 zip divider compartment 2 slip pockets Shipping Information: We ship within 1 Business day. Orders placed before 11am will be shipped the same day. Orders placed after 11am will be shipped the next business day. Please note that we do not ship on the weekend. Thanks for understanding Returns We strive very hard to provide you with a smooth transaction, however there may be times when we are not successful. To return an item (s) Please go to your account Click on the order that you will like to return Click on "return item" You will be provided with a prepaid return label Return the item (s) to us for a full refund. We accept items that are opened, but all pieces including the box (not mailing envelope) has to be returned to us We accept returns within 30 days of receiving the item. Feedback Feedback is a way for our buyers to communicate their experience with our store, we appreciate all feedback because they are used to help us to improve our products and services. Feedback are automatically given once payment has been received. We will greatly appreciate it if we can be given a feedback when an order is received and inspected. ***Please do not use feedback as a way to communicate with us about an issue that you're having with our products or services. Please contact us by clicking on "contact seller" under your order details.