THIS IS AN INSTANT DIGITAL DOWNLOAD ITEM. Nothing will be shipped in the mail to you. Due to the nature of digital items, NO refunds are offered. Vector files in PDF, JEPG, EPS PNG formats. THESE ARE SENT IN A ZIP FILE!! YOU MUST KNOW HOW TO USE/UNZIP A ZIP FILE IF YOU ARE PURCHASING THIS ITEM. YOU WILL RECEIVE: One ZIP file that contains file: PDF, JEPG, EPS PNG formats IT IS YOUR RESPONSIBILITY TO ENSURE THAT THE FILE FORMATS BEING SOLD WILL BE COMPATIBLE WITH YOUR SOFTWARE, AND YOU MUST KNOW HOW TO USE THEM WITH YOUR PROGRAM, as we do not provide instructions on how to use software programs/cutters. Please visit YouTube if you need to learn about a specific program or technique. ZIP FILES: You must be able to unzip ZIP files to access the folders. Usually you can unzip by saving the file (desktop is a good place), right clicking on it choose EXTRACT ALL. If your computer does not have this capability, you can use a free online site that unzips ZIP files www.ezyzip.com TERMS: Our files may be used to create physical products for personal and commercial use. You may NOT resell our files in ANY digital format as-is, either singly or as part of a collection. Any trademarks whether mentioned or implied belong to their respective owners and are not being sold by me. You are paying for the service and my time.