A full refund is available for items received if returned to the Seller in the condition appearing in the listing photos within 30 days of shipment. In most cases, the Seller will provide a return label.

Seller reserves the right to reduce or eliminate the refund amount for items returned not in the condition appearing in the listing photos and description. For example, a toy in the original unopened box must be returned unopened. An opened box may significantly reduce the value in the boxed toy.

The Buyer agrees to work with the Seller to resolve any eligible insurance claims for damaged goods received. Upon the Seller’s request, the Buyer or Recipient will return the damaged goods back to the Seller via a Seller provided label.