More Details - Bonanza

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Booth Details, Discounts, and Policies Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Personal items to enhance a mobile lifestyle with pleasure and taste. Please apply and use any coupon for a discount, when there is one. We appreciate your business! All orders delivered, successfully.
We send you a confirmation invoice, for an error double check, and for your records. If it is ALL correct, do nothing, if there is ANY error, LET US KNOW, as we ship according to the info we have. Please answer our confirm email for changes needed.
Most items process in 3 – 5 days, our seat covers are made when ordered – custom and take 10 – 14 days to process.

Most items FREE SHIPPING WORLD – WIDE 15 – 25 days via China Air Post
Directly from our manufactures factory to you. It is a S L O W – B O A T from China – Literally. We have faster shipping upgrades available. SEE SHIPPING

FULL REFUND POLICY: Items not as described, or any Items, that has a manufactures defects gets a good item as described replacment sent if an item is in stock or full refund if it is not. Please send us a full clear photo of the problem, the transaction number and describe the problem. We will issue your RA# needed for you to return the item. You will need to send your item back with tracking, Please include your RA# to qualify your refund. When your returned item is received, we issue a full return of your funds. We also return funds if an item’s confirmed lost by carriers, during shipping, as long as your address given was correct. Please double check your address in your confirm email invoice we send out after you purchase.

NON REFUNDABLE:
1) Custom made items, or any item described as 10 – 14 days to process, made for you. Seat Covers are made when ordered. We ask for your vehicle’s make and model info.
2) If you item has shipped, we cannot refund you, unless PO Claim it’s “Lost”
3) We can Exchange for wrong size, we do not refund what we can replace. You send back, ask for info address and RA#.

14 DAY RETURN POLICY:
When you want a refund follow these steps.
1) Please ask for your RA# and for the correct return address for your item to be received back to our manufactures.
2) You are responsible to send your item back with tracking.
3) You are charged a 20% re-stocking fee.
4) When your item is received back in same unused condition as sent, we issue 80% of your purchase through PayPal.

CANCELLATION POLICY:
If you must cancel, please within 24 hours let us know, we always return your funds ASAP. PayPal is instant, but If you cancel past 24 hours, please be advised it could take 7 days or more for your funds to clear back to you, more than just PayPal is involved, as we have already started processing.
If your item has shipped, I’m sorry it is not possible to be cancelled while in transit.

Our policies are based on our business structure, we appreciate your viewing as this posted information is for your benefit.

Please contact us anytime, [email protected]
our email and paypal are the same.

Shipping policy

When you purchase, we send you a confirmation invoice, for your records. If it is ALL correct, do nothing, if there is ANY error, LET US KNOW, as we ship according to the info we have.
Most items process in 3 – 5 days. Customised items are shipped 10 – 20 days to process. NOTE Sheepskin Seat Covers are Made as ordered, custom to fit. We will ask for measures, with an image example when you place an order.

NO CHARGE FOR SHIPPING WORLD WIDE FREE (it’s not really FREE we pay it for you)
Please allow 15 – 25 days transit via China Air Post Shipping. We send directly from our manufactures factory to you. It’s a S L O W – B O A T from China – Literally.
China Air Post Shipped items uses 2 tracking sites below, 1) and 2)
Tracking is provided 2 – 3 days after item ships. Bonanza’s default tracking site is incorrect for our items, until they enter the USA. Then track USPS for info. Other countries tracking sites will be provided to you.
Correct Track sites:
1) China Air Post Site: > https://www.17track.net/en/track
2) USPS Site: > https://tools.usps.com/go/TrackConfirmAction!input.action
ePacket uses only one site, number 3
3) ePacket Site: > http://www.ems.com.cn/english.html

ADD Faster Shipping Available When Timing IS Important
TO ADD: send amount to our email thru paypal, [email protected]
with your item transaction number we will apply this shipping to.
TRUE UPGRADE, You Only Pay The Difference
we deduct $11.30 from the cost to apply your FREE China Air, towards faster shipping.

1) ePacket Faster Service 10 – 15 days (US only) $16.25 Add $4.95
ePacket Faster Service Heavy Item (US only) $19.50 Add $8.00
2) EMS Express Service 7 – 10 days (US only) $24.25 Add $12.95
EMS Express Service Heavy item (US only) $38.75 Add $27.45
3) *ASAP Expedited Service 3 – 7 days ASAP (World – Wide) $45.25 Add $33.95
ASAP Expedited Service Heavy Item (World – Wide) $54.00 Add $42.70
HEAVY ITEMS are typically noticeably heavier, choose accordingly, or email and ask.

Please contact us anytime, our email and PayPal are the same.
[email protected]

Return to booth

Return policy

Refunds available: See booth/item description for details

NON REFUNDABLE:
1. Custom made items, or any item described as 10 – 14 days to process, made for you. Seat Covers are made when ordered. We ask for your vehicle’s make and model info.
2. If you item has shipped, we cannot refund you, unless POClaims it’s “Lost”
3. We can Exchange for wrong size, we do not refund what we can replace. You send back, ask for info address and RA#.
14 DAY RETURN POLICY:
When you want or need a refund please follow these steps.
1) Please ask for your RA# and for the correct return address for your item to be received back to our manufactures, where they came from.
2) You are responsible to send your item back and provide tracking so we can monitor the item.
3) 20% re-stocking fee is charged from the purchase amount.
4) We issue 80% of your purchase price through PayPal after item has been received back in same unused condition as sent. We will email you to watch for it when we return your funds.

Miscellaneous details

We ALWAYS do our best for you, Positive Feedback PLEASE:
PSS WE HAVE NEVER RECEIVED ANY FEEDBACK
1. After you receive your items, if you are satisfied, please leave us positive feedback.
2. If you are NOT satisfied, FIRST give us the chance to resolve any issues, if you have one. PLEASE DO NOT use neutral or negative permanent feedback, as communication.
3. Please email us > BEFORE you use any negative actions or open any dispute or if you have a quality problem when you receive your item(s) from us. Please e-mail us within 48 hrs,
4. SEND a Photo of the problem item, when you contact us to expedite a solution with your items problem details.
5. We will do our best to resolve it for you.
We are ALWAYS here to help you. Please just ask us for it.

We are here most of the time. Please don’t hesitate to communicate. Contact us via messages, or email us. We respond quickly, if not right away, give us 8 – 24 hours for a more informed answer back. Our China team is 14 hours difference.
Marty
[email protected]