Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Customer Service
Our company is commitment to customer satisfaction. If you are unhappy with your purchase, please contact our Customer Service Team via Bonanza Messaging System. Please go to Customer Questions & Answers area on the product page, ask your questions or write your comment and hit the Ask button. Our Customer Service Team will reply your message ASAP.
Your Satisfaction
Your satisfaction is very important for us. If you have any question regarding your order, or you feel you have a problem with your order please contact our Customer Service Team for a solution before leaving your feedback. Please leave us a positive feedback after receiving your order if you are satisfied with that.
If you receive wrong item(s), we will pay your return shipping cost according to USPS First Class Package price list. We are Not Responsible for Any Return Item and/or Shipping Cost without our Permission. So please Let Us Know before sending back the wrong item(s). Our Customer Service Team will kindly explain you how you will return the item(s).
If a package returns because of Wrong Address or Insufficient Address we may cancel the order without any notice and refund for the item only. The shipping cost will be totally buyer’s responsibility.
Shipping policy
All orders will be shipped in max 5 business days.
Shipping
Each order is picked and packed with care and shipped from our office within the 5 days after cleared payment received.
We do not ship on weekends or holidays.
Tracking Your Order
When your shipment is confirmed, you will receive a shipment confirmation e-mail.
Wholesale
Please contact us for our wholesale prices.
Shipping Address
We ship your orders to address which you provided. If your address doesn’t match with USPS address’ we will ask for you to provide the correct address. If you don’t provide the correct address in a week following your purchase we may cancel your order and refund your money.
Contact Us
If you have any question about your order please contact our Customer Service Team via Bonanza Messaging System.
Return policy
Full refund available within 30 daysSeller badges
